BIKE STREETS PRIVACY POLICY

Your privacy is important to us. Please read below to see how Bike Streets handles information.  Questions or comments about this Privacy Policy may be submitted by mail to the address below or via help@bikestreets.zendesk.com.

 

Bike Streets, LLC

PO Box 40833

Denver, CO 80204

 

Bike Streets collects information about you, including personally identifiable information, if you choose to share it with Bike Streets or register an account. Bike Streets also collects information about how you use the Services. There are several opportunities for you to share information about yourself and your activities with Bike Streets, including your name, physical address, email address, gender, age, profile photo and other pictures. In addition, Bike Streets will collect your credit card or other payment information if you choose to become a member of Bike Streets’s Premium service.

 

Bike Streets allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook or Google (collectively, “Third-Party Accounts”). These Third-Party Accounts may ask your permission to share certain information from your Third-Party Account with Bike Streets. We use this information to verify your identity as well as to provide you with features of our products and services. This information may include your first and last name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to Bike Streets under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account. You can deactivate your account at any time by emailing help@bikestreets.zendesk.com.

 

When you make a payment through our payment page, we may collect information from you to properly process your payment. This personal information may include your name, address, phone, email address, your credit card information and payment amount. We use Payment Card Industry certified third-party payment services and do not store your credit card information.

 

How Information is Collected and Stored

 

Bike Streets collects information you provide to us. When you register, and agree to our Terms of Service, you must provide personal information such as your name and email address. You may also provide additional personal information or payment information to complete your member profile or make purchases.

 

Bike Streets also automatically collects a variety of technical information, including location, device and network information, cookies, log files and analytics services.

 

Cookies and Similar Technologies

 

When you visit the Services, a cookie may be stored on your computer depending on how you are using the Services. Generally, cookies and similar work by assigning to your computer a unique number that has no meaning outside of Bike Streets. Bike Streets’s cookies do not contain any personally identifying information; Bike Streets uses them to personalize your experience. Bike Streets may also use cookies to assist it in delivering content specific to your interests. Additionally, after you’ve entered your member ID and password during a session on the Services, Bike Streets saves that information so you don’t have to re-enter it repeatedly during that session. Most browsers automatically accept cookies. The only way to “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please contact us. Not accepting cookies may make certain features of the Services unavailable to you. Bike Streets may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with Bike Streets’ servers.

 

Log Files

 

The Services may use log files depending on how you use the Services. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, athlete IDs and device identifiers.

 

Analytics Services

 

Bike Streets uses third party analytics providers to understand how the Services are used and to help us improve the Services.

 

Collection from Children

 

Bike Streets is not intended for use by children under the age of 13. Bike Streets does not knowingly collect such information. If you believe we may have accidentally received such information, please contact us immediately at help@bikestreets.zendesk.com.

 

Third Parties

 

Bike Streets may collect personally identifiable information about your activities over time and across third-party websites or online services when you use the Services. We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from such third parties and information derived from any other subscription, product, or service we provide.

 

Bike Streets is committed to providing you choices to manage your privacy and sharing. However, Bike Streets does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. To learn more about Do Not Track signals, you can visit https://allaboutdnt.com.

 

How Bike Streets Uses Information

 

Bike Streets primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services. We may also use your information to market the services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.

 

How Information is Shared

 

Sharing within Bike Streets

 

We may share your information and content within Bike Streets to operate, improve, or promote the Services.

 

Service Providers

 

We may share your information with third parties who provide services to Bike Streets such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also use service providers to collect information about your use of the Services over time so that we or they may promote Bike Streets or display information that may be relevant to your interests on the Services or other websites or services.

 

Affiliates and Acquirors of our Business or Assets

 

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Bike Streets becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

 

Aggregated and De-Identified Information

 

Bike Streets may modify, de-identify and aggregate the information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials you make available in connection with the Services (“Content”), in ways that do not personally identify you or contain personally identifiable information. Examples of such aggregated information or statistical data include information about equipment and usage, demographic and route information and performance or biometric information. Bike Streets may use, sell, license, and share this information with third parties for research, business or other purposes. If you make information or content publicly available on the Services, such information, even when aggregated, is capable of being publicly viewed and possibly associated with you.

 

With Consent

 

We may share your information if (i) you direct us to do so or (ii) you otherwise consent to such sharing.

 

Legal Requirements

 

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Bike Streets or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

 

DMCA Notices

 

We may share your information with third parties when we forward Digital Millennium Copyright Act (DCMA) notifications, which will be forwarded as submitted to us without any deletions.

 

Unforeseeable Disclosures

 

Your personally identifiable information may be disclosed to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that Bike Streets or the Services is subject to a hacking or other attack.

 

How We Protect Information

 

We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. In some places, the Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers.

 

To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.

 

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid Services identification information for the Services you are communicating with, or send information over an unsecured connection. Bike Streets recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the Services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the Services to which you are connected. Please check the validity of any Services you connect to using secure communications.

 

How to Opt Out or Adjust Notification and Email Preferences

 

We offer various ways to opt-out or opt-into our notifications. To choose to stop receiving certain emails from Bike Streets, please follow the unsubscribe instructions within each email communication or contact us at help@bikestreets.zendesk.com. Bike Streets will not provide or share any mailing lists or other information about you to another company or service other than as set forth in this Privacy Policy. Any administrative or service related emails (to confirm a purchase, or an update to the Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.

 

Updating Account Information

 

You may correct, amend or delete submitted account information that is inaccurate, or request further assistance at any time by emailing help@bikestreets.zendesk.com. Bike Streets will generally respond to your request within 7-10 business days.

 

Deleting Information and Deactivation of Accounts

 

You may request deletion of your personally identifiable information by contacting us at help@bikestreets.zendesk.com. Once deactivated, your account cannot be reinstated.

 

Other Bike Streets Sites

 

Bike Streets may maintain certain websites that can be accessed outside of bikestreets.com, such as a blog or otherwise (the “Other Sites”). The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you agree that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personally identifiable information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Bike Streets is not responsible for the personally identifiable information you choose to submit via the Other Sites.

 

Privacy Policy Information

 

If Bike Streets makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner. If the changes are significant, we will provide a prominent notice. Bike Streets reserves the right to modify this Privacy Policy at any time. If you object to any of the changes to Privacy Policy, you may cease using the Services and deactivate your account. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute your agreement to the changes.

 

United States Operation

 

The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, your information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.

 

Disclaimer

 

While Bike Streets continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Bike Streets cannot ensure or warrant the security of any information you transmit to Bike Streets. Transmitting personal information is done at your own risk.

 

Retention of Information

 

We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Services’ terms and conditions and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.